Last updated: March 2, 2026
1. Introduction
Vichat ("we", "us", "our") operates the Vichat visual novel platform ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you sign up via Google, Discord, or X (Twitter), we receive your email address, display name, and profile picture.
- Payment Information: Payment transactions are processed by our payment partner (Paddle). We do not store your credit card details. We receive transaction confirmations including purchase amount and product purchased.
- User-Generated Content: Game modes, characters, stories, and comments you create within the Service.
2.2 Information Collected Automatically
- Usage Data: Game progress, token/point balances, play history, story choices, and save files.
- Device Information: Browser type, operating system, screen resolution, and language preference.
- Log Data: IP address, access times, pages viewed, and referring URLs.
2.3 AI Interaction Data
When you interact with the AI story engine, we may temporarily process:
- Your story inputs and choices
- AI-generated responses
- Game state context sent to AI models
This data is used solely for generating story content and is not used to train AI models. We use Google Gemini API, which has its own terms of service.
3. How We Use Your Information
- To provide and maintain the Service
- To process payments and deliver purchased virtual currency
- To save and sync your game progress across devices
- To generate personalized AI story content
- To communicate with you about service updates
- To detect and prevent fraud or abuse
- To improve and optimize the Service
4. Data Storage and Security
Your data is stored using the following services:
- Supabase (hosted on AWS): Account data, game progress, and user-generated content
- Cloudflare R2: Uploaded images and media assets
- IndexedDB (local): Local game state cache for offline performance
We implement industry-standard security measures including encryption in transit (TLS), Row Level Security (RLS) on database access, and secure API authentication.
5. Data Sharing
We do not sell your personal data. We may share information with:
- Payment Processors: Paddle for transaction processing
- AI Service Providers: Google (Gemini API) for story generation — only game context data is shared, not personal information
- Hosting Providers: Vercel, Supabase, Cloudflare for infrastructure
- Legal Requirements: When required by law, regulation, or legal process
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate data
- Deletion: Delete your account and associated data via account settings
- Data Portability: Request your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at vichat58371@gmail.com.
7. Data Retention
- Account data is retained until you request deletion.
- Game saves and progress are retained for the lifetime of your account.
- AI conversation context is ephemeral and not permanently stored.
- Payment records are retained as required by applicable tax laws.
8. Children's Privacy
The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your own, including the United States and South Korea. We ensure appropriate safeguards are in place for such transfers.
10. Cookies and Local Storage
We use:
- Authentication Cookies: Essential for maintaining your login session
- Local Storage / IndexedDB: For caching game state and preferences
- Feature Flags: For enabling/disabling features in development
We do not use third-party tracking cookies or advertising cookies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. The "Last updated" date at the top reflects the most recent revision.
12. Contact
For privacy-related inquiries:
- Email: vichat58371@gmail.com
- Business: Vichat
- Location: Seoul, South Korea